For · Agencies
One workspace per client. Status reports they trust.
Each client gets their own workspace, their own routing, their own integrations, their own audit log. The reports they receive look like the agency runs the monitoring. Because the agency runs the monitoring.
Per client workspace
Twelve clients. Twelve workspaces. One agency.
Each workspace is encapsulated: domains, channels, integrations, incidents, audit logs. The agency owner has access to all twelve. The client has access only to their own.
Switch between workspaces with one click. Bulk update across all twelve never accidentally happens.
Switch workspace
Acme Co.
12 hosts
NorthStar
8 hosts
Ravage
24 hosts
Greenline
6 hosts
Spectrum
18 hosts
Fairway
4 hosts
White labelled reports
The status digest the client receives says agency, not vendor.
Set the from address per workspace. Set the brand colour per workspace. The restrained chrome reads as the agency, not the platform.
Clients see the email and trust the agency a little more each Monday.
From · Brand · Tone
Multi tenant essentials
Six controls that scale across workspaces.
Workspace isolation
Domains, secrets, audit logs scoped per workspace. A misconfig in one cannot touch another.
Member roles
Owner, admin, member. Per workspace, per user. Audit logs surface who did what.
Audit log
Every change recorded with actor and timestamp. Surface to the client on request.
Per client domains
A domain belongs to exactly one workspace. Engager probes it on the schedule that workspace pays for.
Per workspace routing
Each workspace owns its channels. The agency monitors all twelve from one logged in session.
Plan limits
Per workspace plan. Free, Pro, Enterprise. Each plan caps domain count and probe interval floor.
Single sign on
Rook ID covers the entire ecosystem. One login across every workspace, every product surface.
Bulk add domains
Onboarding a new client takes a CSV upload, or a one shot script against the API.
Branded status pages (coming)
A public status page per client, served from a custom domain. The same restrained chrome the email uses.