Capability · Channels

Routing as a first class object.

A channel is not a single recipient. It is a contract: a kind subscription, a timezone, a set of active days, and a set of quiet hours. Save once, forget. Engager does the rest.

Three kinds

Telegram, Email, Slack. The transports your team already uses.

Telegram: bot token plus chat ID. Email: Resend integration plus a recipient list. Slack: incoming webhook URL.

The same routing model applies across all three. The same Send test button. The same audit trail.

engager.rookhq.com / @realm / channels

Channels

4

Enabled

3

Failed test

1

Ops bot

All

Bot ending …Df1Q · chat -1001234567

Test passed

On call only

Alerts only

Bot ending …Hf2X · chat -1009876543

Test passed

ops@team.rookhq.com

Reports only

Resend → ops@…, legal@…

Test passed

GitHub admin chat

GitHub only

Bot ending …Kp9R · chat -1005556677

Test failed

The editor

Six fields. That is the whole config.

Subscribed kinds (a checkbox grid grouped by intent). Timezone. Active days. Quiet hours. Mute window. Enable toggle. Six fields, evaluated in a fixed order, every time a notification is dispatched.

No tag soup. No regex. No "label this notification with seven attributes and pray".

Edit channel

Ops bot · Telegram

Test passed

Subscribed kinds

Timezone

Asia/Kolkata

Active days

Mon–Sun

Quiet hours

22:00–07:00 · critical only

What lives on a channel row

Six controls in the dashboard.

Subscribed kinds

Compact summary in the row. Click Edit for the full grid.

Active window

Timezone, days, quiet hours rendered as a single human readable string.

Send test

Live send to the channel with a fresh test payload. Result lands inline within seconds.

Enable toggle

Flip on or off without losing config. The history travels with the channel.

Last test pill

Pass or fail with the last error message on hover. The forensics live next to the row.

Edit and delete

Both gated by a confirmation. Every change is audited.

  • Secrets are encrypted

    Every channel secret is wrapped with the workspace data encryption key, which is wrapped with a Key Vault master key.

  • Decrypted just in time

    When a notification needs to fire, the dispatcher decrypts the secret, hits the API, and drops it. No long lived plaintext in memory.

  • Test before saving secrets

    During edit, leave the secret field blank to keep the existing value. Engager never asks you to retype a token you already saved.

Build a channel that respects your timezone.

Open Channels